Property Management
Customer Service
Our team understands that good tenant relationships often lead to successful lease renewals, which is imperative in today's market.
From building employees to service contractors and other vendors, Skyline CPM stresses the importance of providing first-class service to each tenant.
Tenants judge a building by what happens after they ask for something. Requests reach us by phone during office hours and through the portal at any hour, and each one is logged, assigned and closed out rather than left to somebody’s memory. The work order history stays with the property, which is how patterns surface — the suite that keeps calling about the same rooftop unit, the door that has been adjusted three times this year. That record is what turns a run of reactive repairs into a capital plan you can budget for.
We also employ trained maintenance technicians who are available for a number of contracted services, including: