Our experienced professionals ensure the highest level of customer service, as well as efficient operations and maintenance at all Skyline CPM managed buildings.
Our maintenance program consists of the following categories:
Energy Star benchmarking, sustainability programs, best practices and project management.
Preventative and Predictive Maintenance Programs, operating resources, annual budgeting of contracted services/repairs and maintenance and five-year capital planning budget program.
Performance Expectations, Computerized Tenant Service Request and Preventative Maintenance Programs.
Preventive maintenance on a schedule, vendor oversight, and emergency response. Filters, belts, drains and roof penetrations get handled before they become failures, because a planned repair is always cheaper than the same repair at 2am with a tenant waiting. Vendors are held to scope and price, and their work is inspected rather than assumed. We also keep trained maintenance technicians in house, which keeps routine jobs from carrying a trip charge and a markup.
Most of the savings on a building come from the unglamorous end. Service contracts get reviewed at renewal instead of rolling over automatically. Utilities are tracked closely enough that an anomaly is noticed the month it happens rather than at year end. Larger repairs get bid when the number justifies it. We look at total cost rather than lowest invoice, because deferred maintenance does not remove an expense — it moves it to a year when it costs more.